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Dictionary · Certification Terminology

Change Management

Practice · Beginner

The practice of proposing, approving, scheduling, and reviewing changes so production is not altered on impulse. A rollback plan is part of a serious change.

It slows down a reckless edit on purpose. The record says what will change, why, when, and how to undo it if the result is bad.

Example: A firewall change is approved for Tuesday night, with the previous rules saved so they can be restored.

Common misconception

  • The practice is not bureaucracy for its own sake. It exists so an outage has an owner and a way back.

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