Dictionary · Certification Terminology
Software as a Service
SaaS — Software as a Service
Cloud and virtualization · Beginner
A cloud model that delivers a finished application over the Internet. The provider runs the software, and the customer manages users, data, and settings.
Web mail and online office suites are familiar examples. You do not patch the vendor's servers. You do decide who in your company may use the account and how data is shared.
Example: Employees use a browser to reach company email. The vendor runs the mail servers, while the company administers accounts and sharing rules.
Common misconception
- A vendor outage or a stolen admin account is still your incident to manage, even though you cannot patch their code.